Please read the terms and conditions for using our services carefully. Accessing our website (www.daudtravel.com and its subdomains), booking or purchasing a tour means that you (the Client) fully agree to and accept these Terms and Conditions. If you do not agree with any provision, please do not use our services.
By accessing our website (www.daudtravel.com and its subdomains) and using our services, you agree to these Terms and Conditions. Please read them carefully before purchasing or booking a tour.
In the event of a violation of these Terms and Conditions, the travel agency has the right to refuse to provide the service or to cancel the booking.
On our website you can purchase a tour in two ways:
1. Full payment
Immediate payment of the full price of the tour online by bank card or by another available payment method.
2. Reservation (advance payment)
Booking a tour by paying an advance. The remaining amount can be paid later in cash or by online bank transaction. The deadline and conditions for paying the remaining amount are specified in the booking confirmation.
All payments are processed through secure payment systems. Once your payment is confirmed, you will receive a confirmation message by email.
In the case of a reservation, if the remaining amount is not paid before the start of the tour, the travel agency has the right to cancel the tour.
Detailed information is provided on the website for each tour, including:
Please read all the details carefully before purchasing a tour. Upon purchase, you are deemed to have agreed to the conditions described for the tour.
Any change or modification to the tour details is possible only after direct contact with the travel agency.
Changes may include:
All changes are subject to availability and may incur additional charges. Changes take effect only after written confirmation from the travel agency.
The travel agency reserves the right, in the event of unforeseen circumstances (weather conditions, safety issues, etc.), to make changes to the tour route or services in order to ensure the safety and comfort of the Client.
As a rule, amounts paid are not refunded after the tour has been purchased.
However, in exceptional cases the travel agency may consider a refund on an individual basis. Whether a refund is possible, and its amount, depend on:
To have a cancellation considered, you must contact the travel agency and submit a written request. The decision is made by the travel agency based on an individual review of each case.
If the tour is cancelled for reasons attributable to the travel agency, the Client is offered a full refund or an alternative tour.
The Client is responsible for:
In the event of inappropriate behavior, violation of safety rules, or disturbance of other participants during the tour, the travel agency has the right to terminate the Client's participation in the tour without a refund.
The travel agency is not responsible for:
The travel agency will make every effort to ensure a safe and high-quality service, but does not accept responsibility for unforeseen circumstances.
If you have any questions or problems, or need assistance, please contact our travel agency:
Our team is ready to help you at every stage of planning, booking and organizing your tour.
The travel agency reserves the right to change or update these Terms and Conditions at any time. Changes take effect from the moment they are published on the website.
It is the Client's responsibility to review these Terms and Conditions periodically for updates. Continued use of the website constitutes your acceptance of the updated terms.
These Terms and Conditions are presented in two languages: Georgian and English. In the event of any inaccuracy or discrepancy in the translation, the Georgian version shall prevail.